Job Title Field Support Engineer Team Lead (PHC, Enugu, Asaba) Department: Network Group Location: Rivers Job Description: Ensure timely review and approval of acceptance, testing, integration and cutover documentation related to regional operations Ensure that a routine programme is in place and monitor the performance of these O&M radio routines in the assigned region Ensure performance of BTS integration and acceptance tests in the assigned region. Ensure prompt availability of information on inventory of FSE within the assigned region. Review and recommend operation and maintenance procedures for regional FSE operations Ensure that the processes and procedures are followed through in all FSE activities within the assigned region. Prepare estimates annual budgetary needs (OPEX) for assigned region. · Perform routine O&M procedures as prescribed for the Power, Transmission and BTS Radio networks. · React to emergency faults and ensure that all faults are rectified promptly within contracted SLA. · Ensure provision of power (requisite quality) to all sites within purview 24 hours a day · Implement cross connect equipment in his designated area of the MTN Network · Compile information on and report on the availability of the transmission network in light of the Service Level Agreement (SLA). To swiftly diagnose and clear any faults or alarms assigned by trouble ticket, or ensure escalation within time period stipulated in SLAs to correct parties if unable to fix. To close or forward all trouble tickets promptly. Maintain a sound working relationship between the network operations section and all associated parties, within the company and external. Implement approved software changes as directed with change requests. Ensure maintenance work undertaken by contractors meets MTN Nigerias specification. Ensure that all planned network expansions take place on schedule, Transmission spectrum, transceiver upgrades and downgrades, rectifier upgrades etc. to ensure customer satisfaction. Maintain a comprehensive set of records of all transmission links, BTS sites, power equipment and spares for all sites within designated area. Ensure all security and network Integrity documentation is completed and adhered to. Liaise with diesel contractors to ensure on-scheduled supply of diesel to sites within purview
Job Conditions: Tool of trade vehicle provided Normal MTNN working conditions National travel Valid drivers license. On stand by 24/7 through out the year Reporting To: Regional Technical Officer Required Skills: Three (3) years hands-on radio network operations and maintenance experience in GSM environment, with at least two (2) years in a team leadership role. Employment Status : Permanent Qualification: B.Sc Electrical/Electronics (Telecommunications)
